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  • clairetlawson

Technology Failures- Sorry!!!!

Updated: Jun 21, 2022

To all our loyal customers- a huge apology.

We have changed our phone & internet provider to a business only solution - with the aim of introducing more lines and a faster response to any of your calls. We had the switchover last week- which we hoped would cause the least disruption to our workings as we had some days where we were not running clinics as Claire had a much needed holiday.

Promises Broken-

We were assured that the changeover would be seamless, but that has not been the case.

We lost all internet and phonelines on Thursday for several hours. Thankfully we managed to get those connections back - but the extra lines and cloud based answer service is still not working.

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Our staff have worked for hours trying to get the answer message operational but we are still not up and running. The new provider and our girls still keep getting error messages as we try to record the greetings.

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You can still reach us easily by emailing us at or by phoning during working hours - 01748 850607.

Apologies once more for this inconvenience- it should be for the greater good in the longterm- or so we are reliably informed- so please bear with us. Thank you all so much for your patience.

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